Leading Credit Union
Augmented efficiencies Accelerated time-to-market Amplified CX
Business Goals
- Redefine core IT infrastructure to:
- Enhance efficiencies.
- Simplify new product introduction and existing product management.
- Boost CX.
- Merge back office data and self-service operations for unified view.
Solution
- Data Center solution for improved network efficiency, visibility and uptime.
- Disaster Recovery site in different seismic zone, with real-time data sync.
- WAN connectivity across 130 branches for increased reliability, scalability and service quality.
Outcomes
- Anytime, anywhere customer banking with unified view for seamless CX.
- Real-time banking, mitigating fraud and theft.
- Minimal human intervention, stringent compliance and lower operating costs.
- Uninterrupted connectivity to power customer intelligence platform.
